Privacy policy

Privacy Policy

Last updated: October 11, 2026

Maggie's Stockings operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services").

Maggie's Stockings is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify or reasonably be linked to you.

We may collect or process the following categories of personal information, depending on how you interact with our Services and as permitted or required by applicable law:

  • Contact Details: Name, billing address, shipping address, phone number, and email address.

  • Financial Information: Payment card information, transaction details, payment confirmations, and other payment-related information.

  • Account Information: Username, password, preferences, and account settings.

  • Transaction Information: Products you view, add to your cart, purchase, return, exchange, or cancel, along with previous transactions.

  • Communications: Information you provide when contacting us regarding an order, question, or customer support request.

  • Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage Information: Information about how you interact with and navigate our website and Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: When you place an order, create an account, contact us, or otherwise provide information.

  • Automatically through our Services: Through your device, browser, cookies, and similar technologies when visiting our website.

  • From our service providers: Including companies that assist with payment processing, website operations, order fulfillment, and shipping.

  • From partners and other third parties: Where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Providing and Improving Our Services

We use your information to process payments, fulfill orders, arrange shipping, manage transactions, handle returns and refunds, provide customer support, and improve your overall shopping experience.

We may also use your information to remember preferences, provide relevant product recommendations, and improve our website and Services.

Marketing and Advertising

We may use your personal information to send promotional emails, marketing communications, or advertisements related to our products and offers.

We may also display personalized advertising based on your interactions with our website, including products you previously viewed or added to your shopping cart.

You may unsubscribe from promotional emails at any time.

Security and Fraud Prevention

We use personal information to maintain a secure shopping environment, authenticate accounts, prevent fraudulent transactions, investigate suspicious activity, and protect our customers and Services.

Communicating With You

We use your information to respond to inquiries, provide order updates, address concerns, and maintain customer relationships.

Legal Obligations

We may process personal information when necessary to comply with applicable laws, respond to lawful requests, resolve disputes, or enforce our terms and policies.

How We Disclose Personal Information

We may share personal information with third parties when necessary to operate our business and provide our Services.

This may include:

  • Shopify and Service Providers: Companies assisting with website hosting, payment processing, analytics, customer support, order fulfillment, and shipping.

  • Business and Marketing Partners: Partners who help provide advertising, marketing, and promotional services.

  • Authorized Third Parties: When you request, direct, or consent to sharing information.

  • Business Affiliates: Where applicable, within our corporate group.

  • Legal and Business Purposes: When required to comply with legal obligations, respond to lawful requests, protect our rights, or facilitate legitimate business transactions.

Our service providers and partners may process information in accordance with their respective privacy policies.

Depending on where you live, you may have the right to opt out of certain sharing or processing of personal information for targeted advertising.

Relationship With Shopify

Our store is hosted by Shopify, which collects and processes certain personal information to provide and improve our Services.

Information submitted through our website may be shared with Shopify and authorized third-party providers, including those operating in other countries.

Shopify may also provide enhanced services involving information collected through interactions with our store and other Shopify merchants.

For certain processing activities, Shopify is independently responsible for handling personal information and responding to privacy requests.

You can learn more about Shopify's privacy practices by visiting:

https://www.shopify.com/legal/privacy/app-users

You may also exercise certain privacy rights through Shopify's Privacy Portal:

https://privacy.shopify.com/en

Third-Party Websites and Links

Our website may contain links to third-party websites, services, or social media platforms that we do not own or control.

We are not responsible for the privacy practices, security, content, or policies of these third parties.

We encourage you to review their privacy policies before providing any personal information.

Information shared on public or semi-public platforms may be visible to other users.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe a child has provided personal information to us, please contact maggiesstockings@outlook.com to request its deletion.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable measures to protect personal information collected through our Services.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We recommend avoiding unsecured communication channels when sharing sensitive information.

We retain personal information only as long as reasonably necessary to:

  • Process and fulfill orders.

  • Maintain customer accounts.

  • Provide customer service.

  • Comply with legal and regulatory obligations.

  • Resolve disputes.

  • Enforce our policies and agreements.

Your Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These may include:

  • Right to Access: Request access to personal information we maintain about you.

  • Right to Delete: Request deletion of personal information, subject to applicable exceptions.

  • Right to Correct: Request corrections to inaccurate personal information.

  • Right to Data Portability: Request a copy of your personal information in certain circumstances.

  • Marketing Preferences: Unsubscribe from promotional emails using the unsubscribe link included in our communications.

You may submit privacy-related requests by contacting:

maggiesstockings@outlook.com

We may need to verify your identity before processing certain requests.

We will respond within the timeframes required by applicable law.

We will not discriminate against customers for exercising their applicable privacy rights.

Where permitted by law, you may designate an authorized representative to submit a privacy request on your behalf.

Complaints

If you have concerns about how your personal information is collected, processed, or handled, please contact us at:

maggiesstockings@outlook.com

We will review your concerns and work toward an appropriate resolution.

Depending on your jurisdiction, you may also have the right to contact your local data protection authority or appeal a decision concerning your privacy rights.

International Transfers

To operate our business and fulfill customer orders, personal information may be transferred, stored, or processed in countries other than your country of residence.

Where required by applicable law, we use recognized safeguards for international data transfers.

For transfers from the European Economic Area or the United Kingdom, these safeguards may include approved contractual mechanisms or transfers to jurisdictions recognized as providing adequate data protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, Services, operational requirements, or applicable laws.

When changes are made, we will update the "Last updated" date at the top of this page and provide any additional notice required by applicable law.

We encourage customers to review this Privacy Policy periodically.

Contact Us

If you have questions regarding this Privacy Policy, how we handle personal information, or would like to exercise your privacy rights, please contact us at:

Maggie's Stockings

Email: maggiesstockings@outlook.com

We are happy to assist with any privacy-related questions or concerns.