Shipping policy

Shipping Policy

At Maggie's Stockings, we work hard to ensure every order is carefully prepared, packaged, and delivered as efficiently as possible.

Please review our shipping policy before placing your order.

Shipping & Delivery Times

Most customers receive their orders within 14–20 days after purchase.

Please note that all shipping and delivery times are estimates and are not guaranteed. Delivery times may vary depending on your location, shipping carrier, customs processing, holidays, and other circumstances beyond our control.

Shipping Delays

While we do our best to ensure timely delivery, occasional delays may occur due to factors outside our control, including:

  • Shipping carrier delays

  • Customs inspections or processing

  • Weather conditions

  • High seasonal shipping volumes

  • Holidays and other unforeseen circumstances

Shipping delays alone do not qualify for refunds, returns, cancellations, or compensation.

By placing an order, you acknowledge that delivery timeframes are estimates and that delays may occasionally occur.

We appreciate your patience and understanding, particularly during the busy holiday season.

Nothing in this policy limits your rights under applicable consumer protection laws, including any rights relating to delayed or undelivered orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Please allow some time for tracking updates to appear, as shipping carriers may take additional time to update their systems.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information provided at checkout is complete and accurate.

Maggie's Stockings is not responsible for delivery issues resulting from incorrect or incomplete addresses provided by customers, except where required by applicable law.

If you notice an error in your shipping information, please contact us as soon as possible at maggiesstockings@outlook.com.

We cannot guarantee that address changes can be made once an order has been processed or shipped.

Lost or Missing Packages

If your order has not arrived within the estimated delivery timeframe, please contact us at maggiesstockings@outlook.com.

Our support team will help review your tracking information and work with the shipping carrier to investigate the issue.

Orders experiencing shipping delays are not automatically considered lost.

If a package is confirmed lost or undelivered, we will review the situation and provide an appropriate resolution in accordance with our policies and applicable consumer protection laws.

International Shipping

We offer international shipping to supported destinations.

International orders may experience additional delays due to customs clearance, local postal services, or import procedures.

Any applicable customs duties, import taxes, or additional fees imposed by the destination country are the customer's responsibility unless otherwise stated at checkout.

Contact Us

If you have questions or concerns regarding your shipment, please contact our support team.

Email: maggiesstockings@outlook.com

We're always happy to assist and will do our best to help resolve any shipping-related concerns.