Return & Refund Policy

At Maggie's Stockings, we take pride in the quality of our Christmas stockings and want every customer to be happy with their purchase. Please review our return and refund policy below.

30-Day Money-Back Guarantee

We stand behind the quality of our products with a 30-day money-back guarantee on all regular-priced items.

If you're not satisfied with your purchase, please contact us at maggiesstockings@outlook.com within 30 days of receiving your order. To qualify for a return, items must be unused and in their original condition.

Our team will review your request and provide instructions for the return process.

Sale Items

All items purchased during a sale, promotion, or with a discount are considered final sale and are not eligible for returns, refunds, or exchanges due to a change of mind.

However, if your order arrives damaged, defective, or incorrect, we're always here to help.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us at maggiesstockings@outlook.com as soon as possible.

To help us resolve your issue quickly, please provide:

• Your order number

• A brief description of the issue

• Clear photos showing the problem

Once reviewed, our team will work with you to arrange an appropriate resolution, including a replacement or refund where applicable.

Return Process

Before returning any item, please contact maggiesstockings@outlook.com for authorization and return instructions.

Items returned without prior authorization may not be accepted.

For approved change-of-mind returns, customers are responsible for return shipping costs unless otherwise specified. If an item is confirmed to be defective or incorrect, we will arrange an appropriate resolution at no additional cost to you.

Refund Processing

Once your return has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We cannot guarantee replacements or refunds for orders lost or undelivered due to incorrect or incomplete shipping details provided by the customer, except where required by applicable law.

Contact Us

If you have any questions, concerns, or issues regarding your order, please reach out to us at:

Email: maggiesstockings@outlook.com

We're always happy to help and will do our best to make things right.

Please Note: Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.